Contact Us

At Coraniva, we are committed to providing clear and reliable customer support. If you have questions about your order, our lighting products, shipping, returns, refunds, exchanges, cancellations, or store policies, you can contact us using the information below.

Contact Information

Store: Coraniva

Address: 3251 Marisol Pl, Carlsbad, CA 92010, United States

Email: info@coraniva.com

Operating Hours: Monday–Friday, 9:00 AM–7:00 PM (GMT-8)

Expected Response Time: Within 48 business hours

Customer Support

Our team can assist with questions related to chandeliers, pendant lights, wall lights, and related lighting products, as well as order status, shipping, tracking, returns, refunds, exchanges, and cancellations.

If you are contacting us about an existing order, please include your order details and any relevant information about your request so we can assist you efficiently.

For return, refund, exchange, or cancellation requests, please contact us at info@coraniva.com before sending any item back. Returns must be reviewed and approved before return instructions and a prepaid return shipping label are provided.

We aim to respond to all customer inquiries within 48 business hours during our operating schedule of Monday–Friday, 9:00 AM–7:00 PM (GMT-8).