Coraniva’s daily order cut-off time is 2:00 PM (GMT-8), Monday–Friday.

Orders received after the cut-off time will begin processing on the following business day.

Our business days are Monday–Friday.

Order handling and customer support timeframes are calculated based on these business days.

If you receive a damaged or incorrect item, please contact us at info@coraniva.com with your order details and information about the issue.

Our team will review your request and provide return instructions when applicable. Please do not send the item back before receiving approval and instructions from Coraniva.

First, submit your return request by contacting info@coraniva.com.

Once your return is reviewed and approved, Coraniva will provide a prepaid downloadable return shipping label. You can download, print, and attach the label to your return package.

There is no charge for an approved return label, as Coraniva covers the approved return shipping cost.

Yes. Exchanges are available for eligible products within the 30-day return window.

To request an exchange, contact info@coraniva.com before sending the item back. Approved exchanges include free return shipping.

No. Coraniva does not charge a restocking fee for approved returns.

Approved returns also include free return shipping.

You can contact our customer support team by email at info@coraniva.com.

Operating Hours: Monday–Friday, 9:00 AM–7:00 PM (GMT-8)

Expected Response Time: Within 48 business hours

Address: 3251 Marisol Pl, Carlsbad, CA 92010, United States